Frequently asked travel questions

• Are you a legally licensed hauler?   Yes. Click here to see our USDA license info. 
• Will my horse be insured?  Yes.
• Who will be driving my horse? Click here to read more about Phil.
  
• What if my horse refuses to load or unload?   Phil will work with your horse for as long as it takes to get him to be comfortable loading and unloading. Phil will never force your horse on or off the trailer, won't beat your horse, won't (can't) tug him up. Phil has a knack for this sort of thing. He'll convince the horse the trailer is safe and not a scary place, and the horse will load on his own. Generally this takes about 15 minutes.  Watch Phil load a nervous horse.
  
• How many other horses will be traveling with mine?  Unless you have agreed to a group trip or planned a group trip, your horse (s) will travel alone. Sometimes Phil will piece individual trips together to make a large round trip. If any part of that trip would involve a shared trailer, Phil will let you know.
  
• How often do you stop during the trip?    At least every four hours, Phil will stop for about a half hour. He will visit the horses to check on them and give them a scratch, water, etc. If he is in a safe spot he might stretch or exercise a bit (always in the trailer) or clean the horses bedding.
  
• When will my horse get offered water?   Your horse will have fresh water available regularly. We carry a fifty gallon unbreakable water tank in the trailer for this purpose and Phil stops about every four hours to check on your horse.
  
• Will you layover?    It can be arranged.
  
• Are blankets provided?    Blankets must be provided by you. You wouldn't want us to provide your horse with a communal blanket.
  
• Can I ship equipment along with my horse?   We expect something reasonably sized ( for instance, a trunk) to accompany a horse. If you have more, just let us know and we'll plan accordingly. 
  Do you provide hay, halters and leads?   You would have to supply this. We want your horse in gear that is comfortable and familiar to him and eating food he is accustomed to for the trip. Just as an f.y.i., your horse, unless you instruct us otherwise, will be traveling loose in the box stall. This allows them to stand in a position and direction that they find most comfortable. It also prevents anything from getting tangled. 
• Is your trailer clean?  Yes. You might be surprised how dirty some carrier's trailers are. For some reason, it doesn't seem to bother them to show up with old bedding, dirty walls, and gross water. We clean our trailer with hot water through a pressure washer and use soap and bleach to ensure the trailer is clean and sanitary. We also only use fresh bedding and keep it clean throughout the trip. 
• What kind of health papers will I need?   You will always need a negative Coggins test and a Health certificate not more than 30 days old. Check your individual state requirements here. Both should be completed by your vet. Do no write on them, use white out, or try to amend them in anyway, as this voids the certificate and we cannot accept it (which means we can't truck your horse). We will not accept forms that have not been signed, do not belong to the horse we're trucking, or are otherwise questionable.
  

Please note:The "shipper" is the person sending the horse (probably you), the "carrier" is the person actually doing the transport (us).

Have a question not listed here? Send it along and we'll give you an answer as soon as possible.